Opening Hours

Cranes Park Road Surgery

Day Opening hours
Thursday 30 May
8am to 6:30pm
Friday 31 May
8am to 6:30pm
Saturday 1 June
Sunday 2 June
Monday 3 June
8am to 6:30pm
Tuesday 4 June
8am to 6:30pm
Wednesday 5 June
8am to 6:30pm

Enhanced Access

Cranes Park Road Surgery is part of Birmingham Smart Care Federation who are now offering Enhanced Access during the evenings and weekends. This is available to all of our patient and are pre-bookable appointments only. 

Appointments will be held at the following hubs:

Greet Primary Care Centre, 50 Percy Road, Greet, Birmingham B11 3ND

Opening Times

Monday to Friday         18.30 - 20.00

Saturday & Sunday      09.00 - 13.00

ACE Druids Heath Surgery, 27 Pound Road, Druids Heath, Birmingham, B14 5SB.

Opening Times

Saturday & Sunday      09.00 - 13.00

To book an Extended Hours appointment, please contact the surgery on 0121 743 2018. Please note, this does not effect your normal appointments during normal surgery hours of 08:00 to 18:30.

When We Are Closed

The surgery is closed between 18:30pm and 08:00 Monday to Friday's and Bank Holidays all day. If your call can wait until the surgery opens again, please call again between these times.

For medical help for non-life threatening conditions when the surgery is closed, please call NHS 111 for FREE by dialing 111 to speak to a triage nurse. Your needs will be assessed and advice offered or arrangements made for you to see a doctor via our out-of-hours service provided by BADGER.

Please do not ask to see a doctor out of hours unless you genuinely cannot wait until the surgery re-opens.

In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.

Bank and Public Holidays

The surgery is closed on the following bank and public holidays:


  • Monday, 25th December 2023 for Christmas Day
  • Tuesday, 26th December 2023 for Boxing Day


  • Monday, 1st January 2024 for New Years Day
  • Friday, 29th March 2024 for Good Friday
  • Monday, 1st April 2024 for Easter Monday
  • Monday, 6th May 2024 for Early May Bank Holiday
  • Monday, 27th May 2024 for Spring Bank Holiday
  • Monday, 26th August 2024 for Summer Bank Holiday
  • Wednesday, 25th December 2024 for Christmas Day
  • Thursday, 26th December 2024 for Boxing Day

NHS 111 Online

111 online is a fast and convenient alternative to the 111 phone service and provides an option for people who want to access 111 digitally. 

Your needs will be assessed and you will be given advice about whether you need:

  • Treat yourself at home
  • Go to a Primary Care Centre

If you need face to face medical attention you may be asked to attend a Primary Care Centre.

Click here to access NHS 111 online or call 111 to speak to a staff member.

Urgent Treatment Centres (UTC)

Urgent Treatment Centres can now only be accessed via an appointment system, booked by NHS111. Patients can no longer access a ‘walk-in’ service, without an appointment.

To book an appointment please call NHS 111 on 111 or visit online at

Here is a list of the 6 Urgent Treatment Centre’s within the Birmingham & Solihull area that NHS111 has access too:

Solihull Urgent Treatment Centre
Hurst Lane Clinic, 62 Hurst Lane
Castle Bromwich
Birmingham B36 0EY
Opening times: Monday – Sunday 10:30 – 22:30

Warren Farm Urgent Treatment Centre
Warren Farm Road, Birmingham, West Midlands, B44 0PU
Opening times: Monday – Sunday 8:00 – 19:00

Erdington Urgent Treatment Centre
Stockland Green Primary Care Centre
192 Reservoir Road
Erdington B23 6DJ
Opening times: Monday – Sunday 10:30 – 22:30

Washwood Heath Urgent Treatment Centre
Clodeshall Road, Washwood Heath , Birmingham, West Midlands, B8 3SN
Opening times: Monday – Sunday 09:00 – 20:30

Birmingham NHS Urgent Treatment Centre (“Boots”)
Lower Ground Floor, Boots The Chemists Ltd, 66 High Street , Birmingham, West Midlands, B4 7TA
Opening times: Monday – Friday 8:00 – 18:00
Saturday: 9:00 – 17:00
Sunday 11:00 – 15:00

South Birmingham GP Urgent Treatment Centre (“Katie Road”)
15 Katie Road, Selly Oak, Birmingham, B29 6JG.
Opening times: Monday – Sunday 8:00 – 20:00